All items in store take 3-5 business days to process.  Please add processing time to your shipping estimate below.

Here is an estimate of the shipping times. Due to factors that often effect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.

Location	Estimated Shipping Time
United States	10-20 business days
Canada, Europe	15-40 business days
Australia, New Zealand	15-45 business days
Mexico, Central America, South America	20-60 business days

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. We will not be able to change the shipping address upon dispatching your order. Courier and tracking details will be provided and we will do our best to assist you but consumers will be responsible for contacting the courier for amendments and failed attempted deliveries.

SMART GADGET CITY is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions duties, taxes, and any other fees collected from the destination country.

SMART GADGET CITY will not be responsible for any Duties, Taxes, or Customs fess under any circumstances

If the order arrives at your country and...

• The customer refuses to accept the package
• No attempt is made in the country of destination to deliver the package.

OneTrolley reserves the right to abandon the package(s) and will no be responsible for any refund.

FAQ
How much does it cost?
Shipping charge is $9.97 on all US orders and $10.97 for all international orders.

For giveaway items, the customer will be charged insured shipping & handling which varies depending on location. 

Do we ship products internationally?
Yes, SMART GADGET CITY serves as a global provider catering to customers across the world.

If I order multiple products, can they be shipped in the same package?
To reduct shipping delay for our valued customers, all products are shipped individually as soon as they are processed for shipping in our warehouse.

I've put down the wrong shipping info or variant order! What do I do? 
Prevention is the best protocol for this scenario. Please triple check that all information submitted is correct when following the purchasing process. 

If you realize you have made an error, simply e-mail us at support@smartgadgetcity.com as soon as possible. We usually process items within 24 hours of you placing an order with us so any change request within this time will be accepted.

Cancellations
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.